<p><strong>A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.</strong></p><p>After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. <em>Never Split </em><em>the Difference</em> takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.</p><p>Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, <em>Never Split the Difference</em> gives you the competitive edge in any discussion.</p>

<b>The instant <i>New York Times</i> Bestseller<br />#1 <i>Wall Street Journal</i> Business Bestseller<br />Instant <i>Washington Post</i> Bestseller<br /><br />"Brims with a surprising amount of insight and practical advice." --<i>The Wall Street Journal</i><br /><br />Daniel H. Pink, the #1 bestselling author of <i>Drive</i> and <i>To Sell Is Human</i>, unlocks the scientific secrets to good timing to help you flourish at work, at school, and at home. <b><br /></b></b><br />Everyone knows that timing is everything. But we don't know much about timing itself. Our lives are a never-ending stream of "when" decisions: when to start a business, schedule a class, get serious about a person. Yet we make those decisions based on intuition and guesswork.<br /><br />Timing, it's often assumed, is an art. In W<i>hen: The Scientific Secrets of Perfect Timing</i>, Pink shows that timing is really a science.<br /><br />Drawing on a rich trove of research from psychology, biology, and economics, Pink reveals how best to live, work, and succeed. How can we use the hidden patterns of the day to build the ideal schedule? Why do certain breaks dramatically improve student test scores? How can we turn a stumbling beginning into a fresh start? Why should we avoid going to the hospital in the afternoon? Why is singing in time with other people as good for you as exercise? And what is the ideal time to quit a job, switch careers, or get married?<br /><br />In <i>When</i>, Pink distills cutting-edge research and data on timing and synthesizes them into a fascinating, readable narrative packed with irresistible stories and practical takeaways that give readers compelling insights into how we can live richer, more engaged lives.

You can go after the job you want—and get it!<br /> You can take the job you have—and improve it!<br /> You can take any situation—and make it work for you!<br /><br />Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, <i>How to Win Friends & Influence People</i> will teach you:<br /> <br /> -Six ways to make people like you<br /> -Twelve ways to win people to your way of thinking<br /> -Nine ways to change people without arousing resentment<br /> <br /> And much more! Achieve your maximum potential—a must-read for the twenty-first century with more than 15 million copies sold!

<b>A NEW YORK TIMES BESTSELLER!<br /> The world’s leading expert on habit formation shows how you can have a happier, healthier life: by starting small. </b><br />  <br /> When it comes to change, TINY IS MIGHTY. Start with two pushups a day, not a two-hour workout; or five deep breaths each morning rather than an hour of meditation. In TINY HABITS, B.J. Fogg brings his experience coaching more than 40,000 people to help you lose weight, de-stress, sleep better, or achieve any goal of your choice.  You just need Fogg’s behavior formula: make it easy, make it fit your life, and make it rewarding. Whenever you get in your car, take one yoga breath. Smile.  Whenever you get in bed, turn off your phone. Give yourself a high five.  <br />  <br /> Change can be easy—once it starts, it grows.  Let B.J. Fogg show you exactly how.<br />  

You’re ready to write your book. You’ve accumulated hard-won knowledge and mastered the solution to a difficult problem. Now you want to put it out into the world—and be recognized for your expertise, like those you’ve watched reap the benefits of a published book. <BR><BR>You know you have to write it. You’ve heard it from people for years: you should really write a book. <BR><BR>They’re right. It’s time for you to write the book that cements your legacy and impacts other people—and maybe even the world. <BR><BR>So why haven’t you done it yet? <BR><BR>The truth is, writing a book is scary. Is your idea good enough? How do you structure it, write it, and stay motivated? What if you actually finish it, and it’s bad? Worst of all: what if you publish it, and no one cares? <BR><BR>If this sounds familiar, <i>The Scribe Method</i> will help you navigate these fears on your journey to becoming a published author. Guided by experts <B>Tucker Max</B> and <B>Zach Obront</B>, you’ll overcome the obstacles that have held you back with a simple, time-saving, effective method to writing a great book, and learn the step-by-step process that has created hundreds of bestselling titles.

<b><i>New York Times</i> Bestseller <br /><br /> “Catnip for all the TED fans out there.” <i>—Publishers Weekly</i></b><br /><br /><b>“The most insightful book ever written on public speaking . . . a must-read.” —Adam Grant, Wharton professor and <i>New York Times </i>best-selling author of <i>Give and Take</i> and<i> Originals</i></b><br /><br /> Since taking over TED in 2001, Chris Anderson has shown how carefully crafted talks can be the key to unlocking empathy, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience’s worldview; it can be more powerful than anything in written form.<br /><br />This “invaluable guide” (<i>Publishers Weekly</i>) explains how the miracle of powerful public speaking is achieved, and equips you to give it your best shot. There is no set formula, but there are tools that can empower any speaker.  <br />Chris Anderson has worked with all the TED speakers who have inspired us the most, and here he shares insights from such favorites as Sir Ken Robinson, Salman Khan, Monica Lewinsky and more — everything from how to craft your talk’s content to how you can be most effective on stage. This is a must-read for anyone who is ready to create impact with their ideas.<br /> 

<p><b>Based on the #1 <i>New York Times </i>bestseller <i>The 5 Love Languages®</i></b><i></i>(over 12 million copies sold)<i>, </i></p><p>Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. </p><p>This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate <i>authentic</i> appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: <i>do people feel appreciated?</i> This book will help you answer “Yes!”</p><p>A bestseller—having sold over 300,000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. </p><p>PLUS! Each book contains a free access code for taking the online <i>Motivating By Appreciation (MBA) Inventory <b>(does not apply to purchases of used books)</b>. </i>The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate <i>authentic</i> appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization.</p><p>Take your team to the next level by applying <i>The 5 Languages of Appreciation in the Workplace.</i></p>

</p> <p>The first edition of <i>Crucial Conversations</i> exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:</p> <ul> <li>Prepare for high-stakes situations</li> <li>Transform anger and hurt feelings into powerful dialogue</li> <li>Make it safe to talk about almost anything</li> <li>Be persuasive, not abrasive</li> </ul>

<p><strong>Now a Wall Street Journal bestseller.</strong></p><p><strong>Learn a new talent, stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way. <em>Ultralearning</em> offers nine principles to master hard skills quickly. This is the essential guide to future-proof your career and maximize your competitive advantage through self-education.</strong></p><p>In these tumultuous times of economic and technological change, staying ahead depends on continual self-education—a lifelong mastery of fresh ideas, subjects, and skills. If you want to accomplish more and stand apart from everyone else, you need to become an ultralearner. </p><p>The challenge of learning new skills is that you think you already know how best to learn, as you did as a student, so you rerun old routines and old ways of solving problems. To counter that, <em>Ultralearning</em> offers powerful strategies to break you out of those mental ruts and introduces new training methods to help you push through to higher levels of retention. </p><p>Scott H. Young incorporates the latest research about the most effective learning methods and the stories of other ultralearners like himself—among them Benjamin Franklin, chess grandmaster Judit Polgár, and Nobel laureate physicist Richard Feynman, as well as a host of others, such as little-known modern polymath Nigel Richards, who won the French World Scrabble Championship—without knowing French. </p><p>Young documents the methods he and others have used to acquire knowledge and shows that, far from being an obscure skill limited to aggressive autodidacts, ultralearning is a powerful tool anyone can use to improve their career, studies, and life. </p><p><em>Ultralearning</em> explores this fascinating subculture, shares a proven framework for a successful ultralearning project, and offers insights into how you can organize and exe - cute a plan to learn anything deeply and quickly, without teachers or budget-busting tuition costs.</p><p>Whether the goal is to be fluent in a language (or ten languages), earn the equivalent of a college degree in a fraction of the time, or master multiple tools to build a product or business from the ground up, the principles in <em>Ultralearning</em> will guide you to success.</p>

The key to good and efficient writing lies in the intelligent organisation of ideas and notes. This book helps students, academics and nonfiction writers to get more done, write intelligent texts and learn for the long run. It teaches you how to take smart notes and ensure they bring you and your projects forward. <br />The Take Smart Notes principle is based on established psychological insight and draws from a tried and tested note-taking-technique. This is the first comprehensive guide and description of this system in English, and not only does it explain how it works, but also why. It suits students and academics in the social sciences and humanities, nonfiction writers and others who are in the business of reading, thinking and writing. <br />Instead of wasting your time searching for notes, quotes or references, you can focus on what really counts: thinking, understanding and developing new ideas in writing. It does not matter if you prefer taking notes with pen and paper or on a computer, be it Windows, Mac or Linux. And you can start right away.